Terms & Conditions
Last updated: January 2026
Welcome to Carvers. These Terms & Conditions (“Terms”) govern your use of our website https://carvers.com.qa and the purchase of products from us. By accessing or using our website, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, please do not use our website.
1. General Information
- This website is operated by Carvers.
- By using our site, you confirm that you are at least 18 years old or accessing the site under the supervision of a legal guardian.
- We reserve the right to update, change, or replace any part of these Terms at any time without prior notice.
2. Products & Services
- All products displayed on our website are subject to availability.
- We reserve the right to discontinue or modify products at any time without notice.
- Product images are for illustration purposes only; actual products may vary slightly in color or appearance.
3. Pricing & Payments
- All prices listed on the website are shown in the applicable currency and are subject to change without notice.
- Payments must be made in full at the time of purchase.
- We accept payments through secure third-party payment gateways.
- Carvers does not store or process your card details directly.
In case of a payment failure or declined transaction, the order will not be confirmed.
4. Orders & Confirmation
- Once an order is placed, you will receive an order confirmation via email or SMS.
- We reserve the right to cancel or refuse any order due to pricing errors, stock unavailability, or suspected fraud.
- Order confirmation does not guarantee shipment until the order is processed successfully.
5. Shipping & Delivery
- Delivery timelines provided are estimates and may vary due to external factors.
- We are not responsible for delays caused by courier partners, customs clearance, or unforeseen circumstances.
- Customers are responsible for providing accurate delivery information.
6. Returns, Refunds & Exchanges
- Returns or exchanges are accepted only as per our Return & Refund Policy.
- Products must be unused, in original condition, and with original packaging to be eligible.
- Refunds, if approved, will be processed to the original payment method within the standard processing period.
7. User Responsibilities
You agree not to:
- Use the website for any unlawful purpose
- Provide false, misleading, or inaccurate information
- Attempt to hack, disrupt, or damage the website
- Violate any applicable laws or regulations
Any misuse may result in suspension or termination of access.
8. Intellectual Property
- All content on this website, including logos, text, images, graphics, and designs, is the property of Carvers.
- You may not copy, reproduce, distribute, or use any content without prior written permission.
9. Limitation of Liability
Carvers shall not be liable for:
- Any indirect, incidental, or consequential damages
- Loss of data, profits, or business arising from website use
- Delays or failures beyond our reasonable control
Use of the website is at your own risk.
10. Privacy
Your use of the website is also governed by our Privacy Policy, which explains how we collect and use your personal data.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of these external sites.
12. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws applicable in Qatar.
13. Contact Information
For any questions regarding these Terms & Conditions, please contact us:
Email: info@carvers.com.qa
Website: https://carvers.com.qa